Plants for everyone.

Accessibility Statement

Last Updated: August 19, 2026

Brrikkho is committed to making https://brrikkho.com usable and accessible to as many people as possible, including people with disabilities. We want customers to be able to browse plants, read product information, manage their account, add Products to a cart, place orders, contact our team, and access customer-service information using different devices, browsers, and assistive technologies.

Our Accessibility Commitment

We are working to improve the accessibility and usability of the Website in line with the principles of the Web Content Accessibility Guidelines, including content that is perceivable, operable, understandable, and robust. We use WCAG 2.2 as a current technical reference and aim to address Level AA practices where reasonably applicable to our Website and online services. WCAG is a technical standard and our work toward accessibility is ongoing. We do not claim that every page, feature, document, image, form, or third-party service is fully conformant at all times.

Accessibility Features and Practices

Depending on the page and feature, Brrikkho works to support the following practices:

Keyboard Access

We aim to make primary Website functions available using a keyboard, including navigation, search, product browsing, cart actions, account features, checkout steps, forms, menus, dialogs, and buttons. We also work to ensure that users can move through interactive elements in a logical order and can identify the current keyboard focus.

Screen Readers and Assistive Technology

We aim to use meaningful headings, labels, link text, button names, form instructions, status messages, and semantic page structures so that screen readers and other assistive technologies can communicate Website content and functionality effectively.

Text Alternatives

We work to provide useful alternative text for meaningful images, product images, logos, icons, and other non-text content. Decorative images should be implemented so that they can be ignored by assistive technology. Product descriptions and other important information should not be communicated only through an image, color, shape, or visual position.

Visual Presentation

We aim to support readable text, sufficient color contrast, visible focus indicators, resizable text, responsive layouts, and useful reflow on smaller screens. Information should not depend only on color, and interactive elements should be identifiable without relying on color alone.

Forms, Checkout, and Error Messages

We work to provide clear labels, instructions, required-field indicators, error messages, and confirmation messages for forms, account registration, contact forms, newsletter signup, cart actions, checkout, gift messages, and guarantee or support requests. Where possible, errors should identify the affected field and explain how the issue can be corrected.

Product and Shopping Information

We aim to present product names, prices, availability, descriptions, care information, delivery information, guarantee information, and purchase controls in a clear and understandable manner. We also work to ensure that customers can access important order and delivery information without needing to rely solely on visual presentation.

Motion, Audio, and Time-Sensitive Content

Where the Website uses motion, changing content, notifications, or time-sensitive interactions, we work to make them understandable and usable. If a feature creates an accessibility barrier, please contact us so that we can provide assistance or an alternative way to access the relevant information or service.

Third-Party Content and Services

Some Website features may be provided by third parties, including payment gateways, delivery and tracking tools, social-media features, analytics services, customer-support tools, embedded content, or accessibility technologies. Brrikkho does not control the accessibility of every third-party service. We will review accessibility concerns involving third-party features and, where reasonably possible, help you complete the relevant task through an alternative method.

Known Limitations

Despite our ongoing efforts, some content or functionality may not yet be fully accessible. Potential limitations may include older product images without complete alternative text, third-party checkout or payment interfaces, embedded social-media or video content, dynamically loaded menus, promotional content, PDF or other downloadable documents, product variations, and newly added features that have not yet been fully reviewed.

Accessibility tools, browser settings, screen readers, keyboard navigation, voice-control software, magnification tools, and other assistive technologies may interact differently with different pages and devices. A third-party accessibility overlay or menu, if enabled on the Website, cannot replace accessible underlying code, content, testing, and design. We therefore continue to improve the Website itself.

Feedback and Accessibility Support

Your feedback is important. If you experience difficulty using any page, product feature, form, checkout step, payment flow, order function, or customer-service feature, please contact us. We will make reasonable efforts to understand the issue and provide assistance or an alternative way to access the relevant service.

Please include the following information where possible:

1.The URL or name of the page or feature.

2.A description of the accessibility barrier.

3.The device, browser, or assistive technology you were using.

4.The steps that caused the problem.

5.Your preferred method of contact and any alternative format or assistance you need.

Contact us at:

Email: info@brrikkho.com

Phone: +880 1886628489

Contact Page: https://brrikkho.com/contact.php

Business Address: Agargaon, Dhaka, Bangladesh

You do not need to disclose medical information or provide proof of a disability to request accessibility support. Please do not send passwords, OTPs, payment PINs, complete card numbers, or other unnecessary sensitive information in an accessibility report.

Alternative Ways to Complete an Order or Get Information

If you cannot use a particular Website feature, contact our team and tell us what you need. Subject to availability, we may assist with product information, order questions, delivery information, guarantee requests, or other customer-service needs by email, phone, or another reasonable communication method. Availability of an alternative method does not replace our responsibility to continue improving the accessibility of the Website.

Accessibility Review and Improvements

We may review the Website through manual checks, automated tools, user feedback, testing with different browsers and devices, code reviews, and other evaluation methods. We may prioritize issues based on their impact on customers, the importance of the affected function, technical feasibility, and available resources. We may update this Statement when our Website, accessibility practices, or relevant guidance changes.

Copyright 2026 - Brrikkho. All rights reserved.