Happiness delivered.

We offer free standard shipping on all orders BDT 2999+! Orders under BDT 2999 ship for a flat fee.

Orders with standard shipping will ship within 2-6 business days. Tracking information will be automatically sent to your email. Once in transit, packages take 3-10 business days to arrive.

Orders with express shipping will ship within 1-2 business days. Once in transit, expedited packages take 3-4 business days to arrive.

Products that are part of the same order may ship separately from different locations, so your order could arrive in multiple packages on slightly different timelines. You'll receive order tracking information for each item once shipped. We do not have control over carrier service disruptions or delays once shipped.

Note: We carry an assortment of products from independent makers and brands that share our values and vibe. These products ship directly from the third party vendor or artisan within our standard shipping timeline of 3-10 business days, unless noted otherwise on the product page.

If you need to make a change to your order please contact us as soon as possible. We process orders quickly but will do our best to address your request.

We do not offer same day delivery for online orders at this time.

Items that are part of the same order may ship separately from different locations. Your order could arrive in multiple packages at slightly different times. Once each plant or botanical package is out the door, you'll receive individual tracking information so you can keep an eye out for it.

Note: We carry an assortment of products from independent makers and brands that share our aesthetic, values, and vibe. These items ship directly from the vendor. You won't receive tracking information for these items, but can contact our Customer Happiness team for support on all orders.

We currently ship within the country to all 64 districts.

We guarantee your plants will arrive in happy, healthy condition. If not, we replace them for free as part of our 7-Day Customer Happiness Guarantee. Reach out to us within 7 days of receiving your order so we can get a new shipment on its way to you. We require photos as proof of damage and to help us improve our packaging process.

You can also bring an online order into any of our shops for a replacement. Inventory online and in-store differs, so we recommend calling your closest store in advance to ensure availability, or we can help you pick out an alternative plant.

Yes! We ship a wide selection of indoor and outdoor plants throughout the winter season. Plants that won't ship until spring are marked as pre-sale, so you can reserve rare and limited varieties before they sell out.

Orders headed to colder districts may include our BDT 300-500 winter packaging, which adds a protective sleeve and extra insulation to keep your plants safe in transit.

Learn more about how we ship plants safely in winter on our blog →

To make sure your plants arrive happy and healthy during winter, we've added extra protection to our packaging. Orders headed to colder regions may be subject to a BDT 300-500 cold weather packaging fee, which includes extra insulation and a protective sleeve to keep your plants safe.

If temperatures drop too low, we may hold your order for a few days until it's safe to ship. You'll receive an email or SMS update if that happens, so please add info@brrikkho.com and hello@brrikkho.com to your contacts so you don't miss it.

If your plant arrives with signs of cold damage, you're covered under our 7-Day Guarantee. Email us photos right away, and we'll coordinate a replacement or refund.

Express shipping may not be available for all products at checkout. This can vary based on which nursery a plant is shipping from or due to seasonal availability. If express shipping isn't showing up for a specific item, standard shipping will still get your plants to you safely.

Premium Shipping is a gifting option to make your order extra special. Your gift will ship Express with the inclusion of a handwritten gift note of your choosing.

Normally, gift notes appear printed on the packing slip included in our boxes.

If your order arrived damaged, let us know within 7 days so we can replace it as part of our 7-Day Customer Happiness Guarantee. Photos are required as proof of damage and to help us improve our packaging process. Otherwise, we cannot offer returns or exchanges at this time.

If you purchased an item at full price and within 3 days of purchase, the price drops, you can contact us to refund the difference. Items that were originally purchased at a discount are not eligible for price adjustments.

We cannot retroactively apply discount codes at this time, meaning we cannot honor a past sale price once the sale has ended.