Your Data, Protected.

Privacy Policy

Last Updated: July 2026

At Brrikkho, Inc. (“Brrikkho,” “we,” “us,” or “our”), we deeply value your trust. We have crafted this Privacy Policy because we want you to be fully informed about how we collect, use, and protect the information you share with us. This policy applies to all data collection and usage practices on our Website. By browsing our site or creating an account, you agree to the practices outlined in this Privacy Policy and our Terms of Use.

1. The Information We Collect

While you interact with our Website, we may collect or receive various types of information. By using our services, you authorize us to gather this data to improve your experience.

Personal Information

When you create an account, you will be asked to provide identifiable details such as your name, email address, and phone number. If you reach out to our support team, we will collect your contact information to assist you. We refer to all such identifiable data as “Personal Information.” We only collect Personal Information when you voluntarily provide it to us.

Billing Information

When you make a purchase, you will need to provide payment details to our trusted third-party payment processors (such as SSLCommerz, bKash, or Nagad). This may include mobile banking numbers, card details, and billing addresses. We do not directly store or process your sensitive payment data on our servers; it is securely handled by our payment partners.

Other Information & Analytics

We automatically collect certain non-personally identifiable information when you visit our Website. This includes:

• Device & Browser Data: Your IP address, browser type, operating system, and device identifiers.
• Activity Data: Pages visited, time spent on the site, and referring URLs.
• Cookies: We use cookies to remember your preferences (like items in your cart) and enhance your browsing experience. You can disable cookies in your browser settings, though some features of our Website may not function properly without them.

2. How We Use Your Information

The information we collect is used strictly to provide and improve our services. Specifically, we use your data to:

• Process your plant orders and ensure smooth delivery across Bangladesh.
• Provide excellent customer support and respond to your inquiries.
• Send order updates, promotional offers, and plant care tips via email or SMS (you can opt out of marketing messages at any time).
• Analyze website traffic to optimize our design and product offerings.

3. Sharing Your Information

We respect your privacy and do not sell or rent your Personal Information to third parties. We only share data in the following limited circumstances:

• Service Providers: We share necessary details with trusted partners (e.g., delivery services like Pathao/RedX, and payment gateways) strictly to fulfill your orders.
• Legal Compliance: We may disclose information if required by law, court order, or to protect the safety and rights of Brrikkho and our users.
• Business Transfers: In the event of a merger or acquisition, user data may be transferred as a business asset.

4. SMS and Email Communications

By providing your phone number and email, you consent to receive transactional updates (like order confirmations). If you opt into marketing communications, we may occasionally send promotional offers or plant restock alerts. You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of our emails, or reply "STOP" to our SMS messages.

5. Data Security

We implement commercially reasonable security measures to protect your data from unauthorized access, loss, or alteration. However, please note that no internet transmission is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.

6. External Links

Our Website may contain links to external sites (e.g., social media pages). We are not responsible for the privacy practices of these third-party platforms. We encourage you to review their respective privacy policies.

7. Children's Privacy

Brrikkho is not intended for use by children under the age of 13. We do not knowingly collect Personal Information from minors. If you believe a child has provided us with personal data, please contact us so we can delete it immediately.

8. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting to the Website. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us:

• Email: info@brrikkho.com
• Phone: +880 1886628489
• Address:

Copyright 2026 Brrikkho, Inc. All rights reserved.